Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No, property owners are not required to accept Section 8 tenants. -
Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Do I get to see the lease or sign it?
Yes, owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified. -
How and when do I receive my rental proceeds?
Owner disbursements are made on or around the 15th of the month via direct deposit, after rent is collected and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options via the Tenant Portal to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Leases are a year long and automatically convert to a month-to-month until renewed. Other lease terms may be available upon request. -
How much security deposit do you charge the tenant?
The required security deposit is the equivalent of one month's rent. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units, condos, and commercial spaces. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additionally, all reports are available at all times through the owner portal. On an annual basis, you will also receive tax statements. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account, as required by North Carolina law.